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Online English – Terms & Conditions

  1. There is no specified start date of the course. Full course fees are payable prior to access to the course, and access to the course will commence when login details are granted.
  2. Course registration and fees, login credentials and course access are non-transferable between students.
  3. Student's access to the videos will be limited to 10 views. Please click here to refer to the course details for further information.
  4. Access to the course is online and so tutor support varies according to the course. Please click here to refer to the course details for further information.
    If you are enrolled on the PTE Preparation Course access will be limited to 4 weeks.
  5. If you are enrolled on the PTE Preparation Course access to the course does not guarantee that a student will achieve a desired score as it is a preparatory course. Testing and assessment varies according to the course. Please refer to the course details for further information.
  6. Any reference made to course details refers to those that were published at the time of the student's enrolment. Course details are subject to change from time to time, so the responsibility is upon the student to confirm the course details.
  7. Students will be entitled to a full refund if they notify InterActive of their desire to cancel within 7 days of registration and payment. This provision is subject to the student not using the online study platform for more than 30 minutes.
  8. All Applications for refunds must be made via our online channel. Students must submit a ticket at http://livesupport.lsbf.org.uk. Applications for refunds which are not submitted in accordance with the above will not be considered.
  9. Any refund made by onlinEnglish will be paid to the original payer using the original method payments.
  10. Funds received but not utilised or refunded in accordance with these Terms and Conditions will be forfeited to InterActive Pro Limited.
    Should you wish to contact the Online English Customer service team for more information or concerns please send an email to info@onlinenglish.com